ABOUT THE EXPERT
Alice Heiman is a nationally recognized sales expert who has been helping companies increase sales for more than 20 years. Her innovative sales programs produce results. Other sales coaches tell you how to increase sales but few show you exactly what to do and make it so easy. Alice will show your sales leaders how to get consistent and sustainable sales growth. She has been featured with numerous television and radio broadcasts as well as been featured in publications including Entrepreneur’s Startups and Selling Power magazines. Over the course of two decades of teaching others the fine art of selling, she’s earned a host of awards including Saleswoman of the Year, Marketer of the Year, and the U.S. Chamber of Commerce Small Business Blue Ribbon Award.
Did you know that Texas State University found that 83% of customers are comfortable making a referral after a positive experience?
This is great news! Here’s the problem.
There is another statistic that tells us that satisfied buyers are only asked for a referral 4% of the time.
Big disconnect. I will cover when and how to ask for referrals using my 5-step referral process. You’ll discover how to build referrals into a main source of business for your company.
Satisfied clients will give you a referral. . . if you ask.
Learn how to get more referrals by:
- Understanding when is the best time to ask
- Knowing how to ask for a referral and get an introduction
- Developing a referral process that includes proper acknowledgement